BBB: How to spot fake websites and scam emails

We know that during the COVID-19 pandemic, everyone is ordering products online. And as Memorial Day approaches, businesses will start to offer deals and discounts to convince you to buy one of their products.

But before you place an order for something online, you have to do your research.

According to our BBB Scam Tracker, more people have lost money to an online purchase scam than ANY OTHER coronavirus scams.

Here’s what you should look out for when shopping online:

  • Make sure they are who they say they are: Scammers often mimic sites you already know and trust. Scam websites may purposely misspell familiar website titles to appear legitimate. Check the spelling and the domain.
  • Legitimate companies will not force you to visit their site to access their message, nor will they make you download attachments.
  • Make sure the website address begins with https:// and check the address bar for a ‘not secure’ message.
  • Check for an about page and a contact us section: Scammers are creative, and they may fabricate contact information, but you want to make sure the phone numbers and email addresses are legitimate.
  • Phishing emails often lack personalization: Legitimate companies communicate with customers using their name.
  • Always check to see if a business is legitimate, by visiting BBB.org

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